On Enterprise plans, organizations are the unit of multi-tenancy. An organization owns one or more workspaces, has its own SSO and Directory Sync configuration, and bills as a single account. Members are managed in WorkOS and surfaced in Summand.Documentation Index
Fetch the complete documentation index at: https://docs.summand.com/llms.txt
Use this file to discover all available pages before exploring further.
Provisioning
Enterprise organizations are provisioned through sales — once the contract is signed and a designated admin is named, we set up the organization in WorkOS and invite the admin by email. This is deliberate:- No domain squatting. A random user signing up with a
@yourcompany.comemail can’t claim an organization. - Verified admins. The first admin is the person named in the contract.
- Clean audit trail. Provisioning events come from a sales actor, not anonymous signup.
Roles
| Role | Manage SSO / SCIM | Manage members | Manage billing | Create datasets | Read all org datasets |
|---|---|---|---|---|---|
| Owner | ✓ | ✓ | ✓ | ✓ | ✓ |
| Admin | ✓ | ✓ | — | ✓ | ✓ |
| Member | — | — | — | ✓ | only ones shared with them |
Domains
An organization can own multiple verified domains — useful for companies with subsidiary brands (acme.com + acme-labs.com). Each domain is verified independently via DNS TXT record. Once verified, sign-ins from that domain are routed to your SSO connection automatically.
To add a domain after the org is provisioned: Settings → Organization → Domain Verification → Configure in the WorkOS Admin Portal.
Seat management
Each organization has a seat count tied to your contract. Seats are consumed when a user is added — either by manual invitation, JIT provisioning at first SSO sign-in, or SCIM provisioning from your IdP. The current seat count vs. your limit is shown in Settings → Organization at the top of the page. If you’re approaching the limit, contact your account manager — or remove inactive members first.Member lifecycle
| Event | What Summand does |
|---|---|
| User added in your IdP, then signs in via SSO | JIT-provisioned as member (or mapped role) |
| User added to a SCIM-synced group | Provisioned automatically with mapped role |
| User removed from the IdP | Sessions invalidated within minutes; seat freed (if SCIM is on) |
| User removed without SCIM | Sessions invalidated on next refresh; account remains until manually suspended |
| User suspended manually in Summand | Sessions invalidated immediately; data preserved |
| User deleted in Summand | Account removed; their datasets transferred to the org owner |
Workspaces
Within an organization, workspaces are an optional grouping for separating datasets across teams (e.g.marketing-analytics and risk). All workspaces share the org’s billing, SSO, and member pool — workspaces are about organization, not isolation. For hard isolation between business units, use separate organizations.